Erbe Technical Support
In the world of healthcare, quality and service go hand-in-hand. That's why at Erbe USA, we back each and every customer with invaluable technical support.
Whether you need support during a procedure or technical help after hours, Erbe provides LIVE 24/7 technical support.
Should your system require service, Erbe's manufacturer-trained and -authorized technicians perform repairs and inspections using original manufacturer parts, perform test and functional verifications, document all results and provide a hard copy for your records.
One of our top goals is to extend the life of your product by ensuring that the maintenance, inspection, and testing meet the requirements of The Joint Commission (JCAHO), and Centers for Medicare and Medicaid Services (CMS).
Monday through Friday
8.30 a.m. - 5.00 p.m. (EST)
technicalservice@erbe-usa.com
For emergency support 24/7:
1-800-778-Erbe (3723)
Protect your investment and meet regulatory maintenance requirements with an Erbe service agreement.
Erbe USA provides a biomedical training twice a year for the VIO® Series Electrosurgical Generators, APC® Argon Plasma Coagulator, EIP™ 2 Irrigation Pump, ERBEJET® 2 Water Jet and ECO2®
Our goal is to provide an exceptional training experience that will enhance your knowledge and comfort level when interacting with Erbe devices at your medical facilities.
For more information, please click here.
Technical Service Request
Please fill out the following form to request technical service, for technical information, for service training or service agreements.